Dear friends! We are happy to see you choosing the SFDMU and we hope that you will get a lot of added value from using it!
If you need our help and decided to reach out to us, please follow the below guidelines:
This project has no SLA applied and it is supported on our free-time basis. We always do our best to resolve your cases as soon as possible, but sometimes it can take a while. We very appreciate your understanding and patience.
Cases which do not comply this policy WILL NOT be handled and might be closed immediately.
Currently we have an ONLY ability to treat tickets regarding CRITICAL RUNTIME ERRORS OR FEATURE REQUESTS.
For all other issues, including questions about the configuration, please:
Please, use ONLY one of our issue tracker templates when submitting cases.
To give us a possibility to better understand your case, always attach the followings:
Enjoy our Plugin!